Collection Day Information:  To verify your collection day, visit the GeoPortal system. Enter your address in the search field and then click on the Services tab

Access city and county services, make online requests 24/7. If unavailable online, dial 311 or 704-336-7600 from outside Mecklenburg County.

Crime, Police Department, Fire Department, Mecklenburg County Sheriff, Flooding, Signal outages, safety ordinances. 

The City of Charlotte Solid Waste Services provides a variety of quality, efficient and cost-effective services including the collection of: bulky waste, garbage, recycling and yard waste. Specialized services include small business garbage collection, litter picking, dead animal collection, street sweeping and maintaining the cleanliness of Center City Charlotte. ​

Adoption, lost pets, community programs and services, Char-Meck Laws, etc.

Property owners within the city limits are required to maintain their premises in a safe and sanitary condition. Violations include: weeds and grass higher than 12 inches, accumulation of trash or junk and junk automobiles.

Dead animals are collected from City streets and from residences. The resident is responsible for placing animal curbside.  Service is provided within the Charlotte City limits only.

Emergency and Patrol Response: 911                      Non-Emergency Crime Reporting: 311


​​​Welcome to Mallard Woods I  

Charlotte, NC

Items too large to be placed in a rollout cart can be scheduled for collection. To be eligible for this service, you must currently receive garbage collection from the city.